Compliance process
Once the organization carrying the candidate tool has submitted a request to undergo the compliance procedure with the Bilan Carbone® method, a partnership will be signed between the Association pour la transition Bas Carbone and the owners of the candidate tool. This partnership is the framework governing the working relationship between the two parties. It is within this partnership that the annex specific to the compliance audit will be found and where ABC will conduct its ongoing reviews and feedback. It also provides the framework for any potential collaboration prior to the audit (for an in-depth review of the tool, see below) or after it (for support on specific improvement topics).
The steps leading to compliance are as follows:
Technical Review
The review period, ideally taking place several months before the planned audit date, allows the organization carrying the candidate tool to present it to ABC in depth. This will also allow for the presentation of the user journey, the offerings, and the documentary resources related to the candidate tool.
The purpose of this presentation is to identify in advance any gaps that could lead to non-validation of compliance, thereby allowing the owners of the candidate tool to address these gaps. In this way, ABC also ensures that only tools of sufficient maturity — or close to the expected level — are put forward for audit to obtain Bilan Carbone® compliance.
ABC will also use the technical review period to present the expectations for each criterion of the compliance framework.
Self-Assessment
Following the technical review, the candidate tool's owner must carry out a compliance self-assessment of their tool. This will ensure that the tool owner has correctly identified the elements of their tool that meet the expectations of Bilan Carbone® compliance and that they have full knowledge of the framework's criteria.
Recruitment of the External Auditor
Since each audit is conducted by an auditor pair consisting of an ABC auditor and an external auditor, the choice of external auditor will be made by ABC, while granting the organization carrying the candidate tool a right of objection.
The auditor will be chosen based on their sectoral expertise or the type of tool they are accustomed to working with. The objective is to propose the most competent auditor to evaluate the tool and enable its subsequent improvement.
The external auditor may take the role of lead auditor or secondary auditor.
Launch of the Process
The compliance process begins with a kick-off meeting, enabling a full presentation of the tool to the auditor pair to facilitate their onboarding.
The launch serves as a reminder of the tool's usage framework, its user journey, the resources that accompany it, and potentially the support offering within which the auditors will be placed.
During the launch, the auditors will schedule the next steps of the compliance process, namely the results presentation, their synchronisation, and any potential exchanges with the organization carrying the candidate tool if its use requires it.
Transmission of Resources and Access to the Tool:
For the transmission of resources and access to the tool, several scenarios are possible depending on the types of tools that may be subject to the compliance process:
Evaluation of the Candidate Tool
The auditors carry out their evaluation, asynchronously, in accordance with the compliance framework in force. During this evaluation period, the auditors may be required to contact the organization carrying the candidate tool in order to obtain additional elements to support their evaluation.
It is important to emphasise that the audit focuses on tangible content and not statements of intent. In this regard, the organization carrying the candidate tool must be able to justify the validation of the audit criteria with concrete evidence, particularly those relating to the carbon approach.
During their evaluation, auditors are required to indicate, for each criterion, a justification for the validation and the score awarded, as well as to provide recommendations where the tool can be improved to better meet one of the criteria.
Auditor Synchronisation
The auditors synchronise to allow the lead auditor to validate a decision on the attribution of compliance for the candidate tool.
Results Presentation
A results presentation session is scheduled to present the audit findings to the organization carrying the candidate tool. This allows the auditors to present both the justifications for their evaluations and the recommendations made to resolve any blocking points or shortcomings.
If the candidate tool meets the conditions for obtaining compliance, it will then be compliant with the Bilan Carbone® method and the 'Bilan Carbone® Conform' logo may be used.
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